Market America Webcenter


Business Web Site Package

Family Web Site

Frequently Asked Questions

Contact Amik Technology To Discuss Your Specific Needs


Business Web sites Features and Benefits

Web Hosting Services 
500 MB storage -- All of our Web sites come standard with a massive 500MB of disk space—more than enough space to hold thousands of images and volumes of text.

Unlimited Bandwidth/Hits -- As your online business grows and becomes more successful, your Web site needs to be able to handle the increased traffic-without increasing your monthly hosting costs. Many hosting providers set limits on the number of hits your site is able to receive, but with our hosting service, you can be confident that your site can handle all of the increased traffic, no matter how popular your Web site becomes!

Personalized Domains -- Securing your domain name is one of the most important steps in setting up your online business, and with our domain name tool, the registration process is quick and easy. Our system allows you to check on the availability of up to five .com, .org, .net, .biz, or .info domain names at the same time, and if you already have a domain name, you can use the domain tool to transfer the existing domain name to your new site in just a few steps.

Email Aliases -- The e-mail alias feature allows you to use your domain name to create up to 20 virtual e-mail addresses, such as or , that route incoming mail to an existing e-mail account. Matching Email Accounts – This is a great way to present your customers and business associates with a professional, corporate image. In addition, it turns all of your e-mail correspondence into a subtle way to market your new Web site.

New! Complete Email Package: 
Pop3 Accounts
-- With this new tool, you have more extensive email capabilities, as well as easier access to your messages. 
Auto Responders – You can send replies to your customers' emails instantly-- even when you're not physically available. 
Double the Storage Space – Now you have twice the space with 1GB of storage! You also have the freedom to allocate the space any way you want to.

Ecommerce Solutions
Custom Product Catalog -- Every site includes tools that give you the ability to create an extensive online catalog capable of displaying thousands of items, with fully customizable pages that can be modified to reflect the look and feel you want your business to project.

Multiple Billing Options (Visa, M/C, Discover, E-Checks, Pay Pal) -- Our versatile e-commerce system is designed to give you a variety of options for processing online orders. You can process credit cards online in real time, have orders sent to you by e-mail, or receive batched order reports by fax on a daily basis. Regardless of which payment and billing options you enable on your Web site, you can be confident that all of your transactions are safe and secure on our SSL-encrypted network.

Multiple Payment Options – Choose from any one of our 5 payment methods (Visa, M/C, Discover, AMEX, E-Check) to conveniently pay your monthly hosting fee electronically.
Web Design
Professional Layout and Design – Talk about versatility! Our Web designers and marketing experts have spent countless hours researching successful sites on the Internet in order to develop the most effective, professional Web site layouts and designs possible. You can choose from hundreds of different layouts and color schemes, and with our 100% customizable on-line editing tools, you can quickly and easily add pages, change text, buttons, images etc. to meet the specific needs of businesses in virtually every industry. What's more, if you have already designed pages in another program, it's no problem. Uploading them to our software is a snap!

Thumbnail Creator -- When you start uploading product images to your online catalog, all of your images will be automatically reduced to thumbnail-sized pictures ideal for displaying your merchandise.  Regardless of the original size, all of the thumbnail images on your site will have the same width, while maintaining the original aspect ratio, resulting in a professional, well-designed look for your product catalog pages.

Flash Editing Tool -- This amazing tool gives you the power to add dynamic Flash pages and components anywhere on your Web site! You can choose from 20 different custom-designed Flash presentations with text, images, and even music that you can modify to suit the unique needs of your business.

Industry-specific Image Libraries -- Our extensive image libraries provide you with access to thousands of high-quality images, backgrounds, graphics, and buttons optimized for use on your Web site. Each image is stored in industry-specific categories so you'll be able to find exactly what you're looking for quickly and easily.

New! Rich Text Editor -- You will be able to update, edit and add content to your Web sites without losing your formatting. You can also easily change your text “look” and format text links without having to use style sheets.

Image Editing/Graphic Design Tools – In the administrative section of your Web site, you'll have access to thousands of dollars worth of image editing and graphic design tools to enhance the look of your site. You'll be able to create your own logos, buttons, and Web site banners, and our advanced image editing tools give you the ability to crop and resize existing images, and further optimize images on your site by adding borders, frames, and text quickly and easily.

WYSIWYG Web site Editing Tools -- The WYSIWYG (What You See Is What You Get) Editor is a powerful interface tool that allows you to modify every aspect of your Web site on screen in a view that closely resembles what the published page will look like on the site.  The WYSIWYG Editor uses a simple point-and-click system:  click on any section of the Web page to access menus for inserting, deleting, or editing text, images, columns, tables, or any other component on your site.

Form Manager – You can create and customize unique forms in order to gather specific customer information. Use this data to better understand your customer audience so that you can maximize your ROI (Return On Investment).

Internal Search Bar – The Internal Search Bar is a great time saver! Your customers can locate specific information about your products quickly and easily simply by typing in the pertinent Keyword.

New! Design Center -- The Design Center gives your customers quick, easy and cost-effective control over the look and feel of their Business Web site. Through the Design Center , your customers can order their own fully customized, high-end business site -- built entirely by one of our professional designers.

Technical Support
Free Live Tech Support (1-866-WEB-HELP) -- If you ever have any questions about using the tools or features in your new Web site, our professional, courteous Customer Care representatives will be ready and waiting to assist you! Call us, e-mail us, or use the live Internet chat tool as often as you want-it's all part of the value-added service included with your monthly hosting/service fee.

Chatlink Technology -- This amazing feature is an enhanced version of the Internet chat tool that gives our Customer Care representatives the ability to remotely share your mouse and keyboard for quick and easy service. Once you enable the ChatLink feature, it will create a direct link between your computer and a Customer Care representative's computer in our support center, allowing them to show you how to perform each step in the process in real time on your computer screen! Whenever you would like to resume control of your computer, simply pause the session or override the Customer Care rep by moving your mouse.

Marketing Tools
Site Promotion Tool -- No matter how impressive your Web site is, it's not doing you any good if customers can't find you online. With the Site Promotion Tool, we'll help you increase your visibility on the World Wide Web by guiding you through the entire optimization and submission process-from setting meta-tags, choosing keywords and descriptions, to automatically submitting your site to several of the major search engines. We also provide you with tips on optimizing your site to improve your chances of ranking well with search engines, and we include links and instructions for submitting your site to other important search engines that require Web sites to be submitted manually.

Contact Management Tool -- This useful feature allows you to organize and manage contact information for all of your customers, suppliers, and business associates. Once you have built up your contact database, you will be able to create mailing lists and notification systems for sending out bulk e-mail messages announcing new product releases, upcoming sales, or any other special events and promotions.

Site Statistics -- As a business owner, it is important to evaluate how well your sales and marketing promotions are working, and we understand that your online business is no different. Inside the administrative section of your Web site, you'll be able to access a variety of statistical tracking reports, such as: which search engines are generating the most traffic for your site, which keywords are resulting in the greatest number of hits, how many hits your site has received, where most of your hits are coming from, and which pages visitors looked at while on your site. Without usage data like this, you'll have a difficult time making informed decisions about the effectiveness of your online sales and marketing efforts.

Image/Link Analyzer – This tool really comes in handy! It's a type of internal Web crawler designed to carefully check the integrity of each and every one of your site's links and images -- whenever you want it to. If it finds a problem, it will alert you immediately so that you can conveniently fix it before your next Search Engine submission and increase the chance of a top ranking.

Systems Security
Ultra Secure Server -- Your Web site will be hosted on our tiered, high-performance Dell PowerEdge servers powered by Intel Xeon processing technology.  Our servers are co-located in El Segundo , California at special, secure facilities that protect them from fires, floods, earthquakes, power outages, and any other types of disasters.

. Remotely-monitored video surveillance safeguards our data center and its perimeter 24 hours a day, seven days a week
· Hand scanning sensors authorize our data center's clearance by means of biometric recognition
· Our server racks are reinforced against seismic anomalies with scientifically exact bracing that adjoins both the server racks and the caging environment to a below-floor channel
· Our data center runs on clean power conditioned by an Uninterruptible Power Supply (UPS). The UPS provides immunity to energy spikes and surges experienced by the public sector. Backup generators guarantee an alternate power source, providing indefinite hours of additional uptime in the event of a system failure
· Multiple HVAC units supplement principal cooling systems for consistent temperature control and maximum airflow
· A preferred alternative to conventional fire suppression methods, this system, together with intelligent early detection and backup suppression methods, prevents unnecessary equipment damage and incidental loss of uptime
· Internet operations are simultaneously monitored 24 x 7
· Our data centers security monitoring and incident management are controlled by on-premises security officers 24 x 7
· Alarms are monitored 24 x 7 for rapid incident resolution
· Electronic motion sensors detect and react to movement around the perimeter of the data centers and within its interior

Free bandwidth -- Many hosting companies put restrictions on the amount of bandwidth your Web site is able to utilize, and impose hefty fees if you ever use more bandwidth than your site is allotted. We will never impose bandwidth limitations on your site, and our ultra-high-capacity, highly redundant Tier-1 Internet backbone with multi-gigabyte data transfer capacity guarantees that your customers will always enjoy dependable, lightning-fast access to your Web site.

Dual-Layer Firewall Protection -- Our network is protected by a dual-layer firewall security system utilizing Cisco PIX Firewalls, making it virtually impossible for hackers or unauthorized users to compromise the integrity of your Web site.

Web site Permissions – Think of this useful component as your very own Web site security guard. Located in your Web site Admin, this tool gives you complete control over who has access to your site's features. With Web site Permissions, you're the boss! You choose what the passwords are and who has permission to use them. Mix them up any way that you want to!

Bonus Features
Site Translation Tool -- With this amazing tool, you can use the same software employed by US intelligence agencies, the Department of Defense, NASA, and multinational corporations like Ford, Xerox, and AOL to instantly translate your Web site into 12 different languages: Spanish, French, Italian, German, Dutch, Greek, Portuguese, Japanese, Korean, Chinese (both Simplified and Traditional), and Russian. Visitors will be able to click on a flag representing the language they would like to view, and your Web site will instantly be translated into that language! The Site Translation tool gives your Web site the power to communicate with the billions of people throughout the world that speak a language other than English and conduct business on a global scale.

Chat Room Application -- The Java-based chat room component on your Web site allows you to set up live, online chat sessions between you and your customers. This is a great way to open up a new, direct line of communication with your customers and prospects to establish a more personal relationship, or to talk about new products and special services. You'll be able to maintain control over all the features in the chat room component from the administrative area of your Web site, including advanced features such as user-created chat rooms, permanent chat rooms and password protected chat rooms.

Free Software Upgrades -- Our team of software developers is constantly adding new tools and features to our unique Web site building platform! As one of our Web site customers, you will always be one of the first on the Internet to access these powerful, cutting-edge tools at no additional cost.

Maps and Driving Directions -- Whenever a new local customer finds your business online, one of the first things they'll want to know is "Where are you located?" Now your customers will be able to use the integrated map feature on your Web site to view a map displaying your exact location, or if they're unfamiliar with the area, your customers can enter their address and receive detailed instructions that will guide them right to your business.

Calendar – This Web site tool gives you the ability to create custom, interactive calendars. These calendars allow your customers and clients to schedule their own appointments and events online -- in real time! This useful, efficient feature will help streamline scheduling so you can spend more time running your business.

NEW! Database Application -- This convenient tool allows your customers to set up a user-friendly, intuitive database that will help visitors look up specific information quickly and easily. With this new application, your customers can now upload or manually input data into their sites' databases. Once there, they have full control over what type of information they want filtered onto each page; and how they want it displayed.

Start Designing your Business website NOW!

Family Websites Features and Benefits


What is a Family Website?
The Family Website is an innovative product that gives you a fun, new way to spend time with your family and stay in touch with friends and relatives like never before! This unique product combines several different features designed around some of the most popular new technologies on the Internet, like blogs, online calendars, family trees, virtual filing cabinets, and even Flash-based photo albums.

Why do I need a Family Website?

To stay connected with friends and family all across the world. It's tough keeping in touch with friends and relatives, especially when they live in distant corners of the world. But with your Family Website, it's easy to stay connected with loved ones and share what's going on in your life -- no matter where they are. Use the photo album to show your brother and sister pictures from your daughter's graduation, or use the blog feature to tell your best friend about your recent camping trip. With a Family Website, your friends and relatives don't have to miss out on any of the important moments in your life.

Have fun spending more quality time with your family
A Family Website provides you and your family with a wonderful new way to interact and have fun with each other. You'll spend hours with the kids using the Character Studio to create cartoon versions of yourselves, and everyone will enjoy choosing from a wide variety of Flash-animated environments for your cartoon family. Or maybe you'd prefer to get your kids interested in learning more about your family's history as they help you fill out information in the Family Tree. Instead of just sitting around and watching TV, you and your family can spend quality time together having fun with your Family Website!

What features will I find in a Family Website?

The Calendar provides you and your family with an invaluable tool for organizing and managing all of the birthdays, appointments, events, and meetings in your hectic schedule. Create individual calendars for everyone in your family to keep track of their own important dates and events. Maintain one master calendar to track all of your family's soccer games, dance recitals, PTA meetings, business luncheons, and doctor's appointments in one central location.

The Blog tool is an online journal that lets you and your family members share their thoughts and opinions with your Family Website's visitors. This incredibly popular technology gives everyone in your family a chance to create their own blog to write about anything they want: the family's summer vacation, a movie they recently watched, or any other special or important experiences. With extra features like rich-text editing and the ability to add photos to blog entries, you and your family are going to love creating and updating your own personal blogs.

Family Tree
The Family Tree is a user-friendly genealogy chart that helps you record and map out your family's history. With this tool, you can create detailed profiles of every single person in your family, including physical traits, personality characteristics, and even a favorite saying or quote. The Family Tree is perfect for sharing your personal history with all of your friends and relatives, and a it's a great way to help your children learn all about their ancestors.

Character Studio
The Character Studio is a fun tool that gives you the ability to create animated versions of yourself and everyone else in your family. Choose from hundreds of different face, hair style, and clothing combinations to build characters that look almost identical to you, your spouse, and your kids. And with dozens of "custom" outfits that were designed specifically for certain holidays and locations, you can always be sure that your family will be dressed perfectly for the occasion.

Theme Parks
Once you've finished creating cartoon versions of your family in the Character Studio, the real fun begins when you get to choose a background for you family using the Theme Park tool. You'll find a wide assortment of static and Flash-animated environments that allow you to place your family in locations like the beach, Mount Rushmore , or even in outer space. You'll also have the option of uploading your own photos as backgrounds, and even be able to set your Family Website as your Home page on the Internet. With over 150 different Theme Parks to choose from, you're sure to find a background that is perfect for you family.

File Cabinet
The File Cabinet provides you with an ideal way to store and share large electronic files in a secure, remote location. It is almost impossible to send photos, music files, or large documents using e-mail, but with the File Cabinet tool, you and your friends and family can easily upload dozens of these files directly to one central, online location that all of you can access from any computer connected to the Internet.

Photo Album
The Photo Album is a wonderful way to share photographs with friends and family scattered all across the world. The Flash-based interface makes it easy for anyone to quickly upload and organize photos, and with features like the automatic resizing tool, you can be sure that your online photo albums always look professional. You can create as many photo albums as you want, and you will still have plenty of room left over for all your family members to create their own personal photo albums.

Layered Password Protection

Instead of just using one general password to protect your entire Family Website, you have the ability to create passwords for all the individual components and sections on your site. Every single blog, calendar, photo album, and file cabinet can have its own unique password -- even if it's already in a safe, private area that is also password protected. With these extra layers of security, you can be certain that only family and friends get in, and everyone else will be kept out.

The online Scrapbook is a wonderful tool for capturing the most memorable events and holidays in your family's life. Pre-formatted layouts and themes make it easy for anyone to add pictures and captions to a basic Scrapbook page. Once you're comfortable with this tool, you will be able to customize every inch of your scrapbook with countless combinations of fonts, colors, images, shapes, backgrounds, and themes.

The Guestbook tool offers you a fun way of keeping track of everyone who has visited your Family Website. Both new and returning visitors can access the Guestbook to leave you a message, share their impression of your Family Website with other visitors, or even just "sign" your guestbook to let you know they were there.

Free Family domain name
Everyone who purchases a Family Website automatically receives a free domain name with their new site. If you're having trouble thinking of a unique domain name for your Web site, you can always use our special Domain Name tool to generate a list of Web site addresses that incorporate your family's last name.

Once you have selected a domain name for your Family Website, you can create up to five different e-mail accounts that use your family's name in the e-mail address. Each account automatically comes with spam filtering tools, e-mail forwarding, plenty of storage space, and many other great features you won't find with basic e-mail service.

Licensed Content
Your Family Website is a valuable treasure trove of cutting-edge technology. For the first time ever, you have access to the most sought-after features and tools ever compiled in one convenient Family Website.

As a bonus, you also get free memberships to four of the most popular sites on the Net. Through this portal, you can personalize a greeting card, play your favorite games, check out the latest sports news and even do research using the extensive online encyclopedia. Normally access to these four sites would cost you over $35 per month in subscription fees. But with your Family Website, these memberships come absolutely free. Here's what you get:

· American Greetings - Access to thousands of e-cards and e-vites, and the Create & Print™ tool for personalizing and printing your own cards, gift bags, and place cards

· Encyclopaedia Britannica® online - Renowned, reliable information contained in over 120,000 articles, a world atlas, multimedia images, videos, and more

· ESPN Insider - Your ticket to premier sports coverage. You'll be up-to-date on all of the latest rumors and breaking news. Access expert sports and fantasy analysis, as well as exclusive content only available through the membership. Receive alerts and scores on your wireless device and receive 26 issues of ESPN The Magazine.

· GameBlast - Over 150 premium online and download games for the entire family, including classic favorites like SCRABBLE®, full-screen jigsaw puzzles, and fun action and sports games

If you've been looking for a place to find delicious new recipes to impress your friends and family, look no further than our Recipe Center. You will be able to access thousands of recipes collected from professional chefs and outstanding self-taught cooks like yourself, and who knows, you may even find a few "secret" recipes from some of the best chefs and restaurants across the globe.

Syndicated News and Information (RSS)
The Syndicated News and Information tool uses a popular syndication technology called RSS, or Really Simple Syndication, to deliver real-time updates from a variety of popular Web sites directly to you. Browse through our list of nearly 150 different content providers, covering topics like local, national, and world news, travel, politics, sports, business, weather, and entertainment, and we will automatically update your Family Website whenever updates are made to one of the sites you selected.

Start Your Family Website Now!

Frequently Asked Questions


Program Support


Do we support Macintosh computers?

Yes, the MA WebCenters Web site solution is compatible with Mac and PC.


What operating systems do you support?

Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows NT, Microsoft Windows 2000/XP, Mac OS8, Mac OS9, Mac OSX, and Linux.


Can we set up support FTP on our site?

Our Upload Tool functions the same way as FTP.


Can we support a "live" feed of streaming audio/video?

You can upload a video or audio file that customers can download to view through a multi-format audio and video application like Window's Media Player.


What type of server extension do we have for FrontPage 2000?

We do not use FrontPage extensions. The customer must save the file(s) as HTML and then upload them into their root directory. This all happens in the Administration Section.


Do you support CGI?

MA WebCenters does not allow customers to upload CGI scripts to our server. We do, however, provide custom CGI scripts that you are free to use on your site.


Do we support ASP?

We do not support ASP file uploads or any other server-side scripting. (Note: Usually when this question comes up, the customer is looking for substantial data base support, which the MA WebCenters Web site solution currently does not provide).


Do we have animated logos and icons in the Image Library?

We do have some animated GIF's (a raster-based color graphics file format) in the library you can use.


Site Capacities


What is the connection of our servers to the Internet?

We have an OC-48 fiber connection to the Web located in the same facility as one of the portals.


What bandwidth do we have available?

There is virtually no limit to the bandwidth into your Web site on our servers.


What are the traffic limitations of the site?

There are virtually no limitations to the traffic your Web site can receive.


What is your past uptime rating?

Our site reliability is among the best in the Internet community. We rely on Savvis - a worldwide leader in Web site hosting.


How many megabytes are these pages?

The overall site has a capacity of 500 MB.


How many pages does the basic site include and how many pages can a customer have?

The basic site is approximately seven pages, but there is no limit to the number of pages, as long as the total size of all files does not exceed 500 MB.


E-mail Capacity


Do we supply private e-mail and virtual Web hosting?

We have a webmail system that allows you to check your e-mail online from any computer. You receive 5 mailboxes, 5 aliases per mailbox, and up to 20 forwarders per domain name hosted.


Do you provide auto responders?

Currently, our system does not include auto responders, but this is a feature that we intend on adding in the future.


Do your Web sites offer unlimited forwarding?

We provide 20 e-mail forwarders per domain name hosted, which allows you to re-direct e-mails sent to to another existing e-mail address of your choice.


Editing Your Site


What if I don't like the Flash page?

There are several different Flash pages available in the Custom Flash Editor Tool, but if you do not find a Flash page you like, you always have the option of disabling the Flash page.


How compatible is the site with FrontPage 2000 or some of the other site creation programs?

Very compatible. You can create and save the files as HTML files and then upload the pages into your file cabinet. 

Note: Pages created outside of our system cannot be edited by our system.


If a customer wants to add streaming video or audio to their site, what do they need to do?

All the customer has to do is upload the file with video/audio in it, and then provide a link on the site to the file. Technically, this is not true streaming audio/video; streaming audio/video requires special servers. The alternative system that we provide is just as useful and effective.


Can we support MP3 or Midi files?

Yes, customers can upload the file into their file cabinet and then create a link onto their page.


Do you support databases?

We only support the database components that are automatically generated with our Web site software. The support mentioned is the way our software creates and stores information. The only thing that comes close is the ability to have a product list in a tab-delimited file format that can be uploaded into our system.


Can we determine the e-mail address of customers contacting my Web site?

We automatically know where the person has come from (i.e., AOL, MSN, etc.) and what pages on your Web site they looked at(all this information is available through the Statistics Tool). Once the customer e-mails you from the Feedback page, if they include their e-mail address in the form, the Contact Manager Tool will be able to provide you with that information. (Please observe all laws regarding prohibition of "spamming" and remove anyone from your records who requests that you not contact them.)

Are you ready to . . .

Start Designing your site NOW!



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